The integration of SMS into the DMS ensures that you get alerts in your mobile phone irrespective of where you
With the advent of SMS technology and most corporate offices providing their employees with Blackberry phones, the integration of SMS into a document management system has become a top priority.
The integration of SMS into the DMS ensures that you get alerts in your mobile phone irrespective of where you are. To automate office procedures within the organization, workflows need to be designed which basically determine how the information/request/complaint will move across the different administration hierarchies.
For example, a salesperson raises a claim to get his local travel expenses reimbursed. Now, as per the workflow designed a notification needs to be sent to his reporting manager for approval. What if the manager is not presently in office or is not carrying a laptop with himself? He won't be able to login to the DMS and check out if there has been any activity which requires his immediate attention. With SMS integration, he would receive an alert on his mobile immediately wherein he would be able to view the claims as well have the choice to approve or reject it.
So, with the integration of SMS the automation of office procedures become even more streamlined and smooth.